When Should A Small Business Replace Its Old Website?

[William John]

My neighbour runs a small family business and recently noticed that customers were asking the same questions again and again. After checking the website, we found that service details were unclear, the contact page was hard to find, and the design looked outdated. He thought adding more text would solve the problem, but it only made the pages harder to read. We decided to organise the information, improve the layout, and make contact details easier to see. Reading about website redesign company UK helped us understand what to consider. How would you decide when a website needs a full redesign?

[Author]

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